"A 2017 McKenzie study found that about half of all work activities globally have the technological potential to be automated."

The new report concludes that from zero to one-third of work activities could be displaced by 2030. In the U.S., 39 to 70 million jobs could be destroyed, but about 20 million of those displaced workers can be shifted into similar occupations. That means that 16 to 54 million workers will need to be retrained for entirely new occupations.

That means that automation technology will have an even greater impact on credit departments that it already has.

So...what are you doing to get ready for it?

Credit association CEO Yesinne Alvarez shares her experience in credit and staffing to help credit, collection, and order-to-cash practitioners better understand how the discipline is changing and what skills you need to be successful in meeting the new demand.
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Here's what you get when you enroll

  • 9 Video Lessons

    High quality video recordings of Yesinne's onsite workshop put you right in the center of the action and keep you engaged.

  • Certificate of Completion

    Upon completion of the course, we will send you a certificate of completion that you can hang in your office to show your support for the credit team.


  • Yesinne Alvarez

    President & CEO, Federation of Credit and Finance Professionals

    Yesinne Alvarez

    Yesinne leads the management of a National Education & Trade association focused on the Order to Cash Discipline. Responsible for professional development education events, focused on Credit, A/R and cash management professionals. The Association also manages industry specific Credit Information Exchange groups helping Credit & A/R Professionals make informed Credit line decisions and manage Risk.

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