"The order-to-cash process has to change dramatically, and it has to digitize."

According to McKinsey, 65% of B2B customers don't think their experiences with other businesses match their experiences with consumer companies. Amazon has injected consumer expectations for customer service, convenience, and ease of use into the B2B environment.

What are you doing to make sure that your customer's order-to-cash experience matches their consumer experiences?

Credit experts Mitch Rose and Art Hernandez will show you how to leverage accounts receivable technology tools to enhance the customer experience, improve customer relationships, and create a competitive advantage for your company.
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Course curriculum

Here's what you get when you enroll

  • 8 Video Lessons

    High quality video recordings of Mitch and Art's onsite workshop put you right in the center of the action and keep you engaged.

  • Certificate of Completion

    Upon completion of the course, we will send you a certificate of completion that you can hang in your office to show your commitment to your customer and your credit team.

Instructor(s)

  • Mitch Rose

    SVP Partner Solutions, Billtrust

    Mitch Rose

    Marketing executive with 25 years’ experience in brand building and revenue generation. Passionate about developing differentiating strategies and implementing creative go-to-market plans. Held senior level B2B and B2C marketing positions with Fortune 500 companies including Coke, Mattel and Warner Lambert, along with driving companies beyond startup phase at both PointRoll and Billtrust. At Billtrust, I lead a great team responsible for building the brand and driving revenue growth. I am passionate about educating the market about the vital role Payment Cycle Management plays in helping our clients get paid faster. I also take pride in the impact our company has had on moving businesses from paper invoicing to electronic.
  • Art Hernandez

    VP Product Strategy, Billtrust

    Art Hernandez

    Arthur is an innovative executive with extensive experience developing business cases, delivering clear messaging to customers around strategy, vision, and most importantly, how solutions bring value to the customer. Under the mentorship of and working directly with the COO, Arthur champions numerous initiatives to drive product innovation, operational efficiency improvements, and sales & marketing activities. His intellectual property solution expertise includes enterprise software B2B financial technology systems involving business process management (BPM), workflow, dashboard and reporting, business intelligence, and predictive analytics.

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